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Privacy Policy

Effective Date: March 14, 2025

At DLab, we value your trust and are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use, store, and safeguard it, and what rights you have regarding your personal data. By using our services or visiting DLab.md, you agree to the terms outlined below. If you have any questions, contact us at mbithub@gmail.com

1. What Data We Collect

We collect only the data necessary to provide our services and enhance your experience with us. This may include:

  • Personal Data: Name, email address, phone number, or other contact details you provide when filling out forms, requesting consultations, or ordering services.
  • Usage Data: Information about how you interact with our website (e.g., visited pages, IP address, device type, browser), collected via cookies and analytics tools.
  • Business Data: Information related to your project or company that you share with us to fulfill orders (e.g., technical requirements or specifications).

We do not collect unnecessary data or request information unrelated to our services.

2. How We Use Your Data

We use the collected data for the following purposes:

  • Service Delivery: To process your requests, fulfill orders, and provide technical support.
  • Experience Improvement: To analyze user behavior and optimize our website and services.
  • Communication: To send you updates about your projects, respond to inquiries, or, with your consent, send marketing offers.
  • Legal Obligations: To comply with applicable laws and regulations.

We do not sell or share your data with third parties for their own purposes without your explicit consent.

3. How We Protect Your Data

Your data security is our priority. We implement the following measures:

  • Encryption of data during transmission and storage.
  • Restricted access to your data, limited to authorized personnel only.
  • Regular updates to security systems to protect against threats.

While we take every precaution, no system can guarantee 100% security. In the event of a data breach, we commit to notifying you promptly and taking action as required by law.

4. How Long We Store Your Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Contact details are kept for the duration of our contractual obligations with you and a reasonable period thereafter.
  • Analytics data is stored in anonymized form for no more than 24 months.

After this period, data is deleted or anonymized.

5. Sharing Data with Third Parties

We may share your data only in these cases:

  • Service Partners: Contractors or vendors assisting us in fulfilling your orders (e.g., hosting providers), bound by confidentiality agreements.
  • Legal Requirements: Government authorities, if required to meet legal obligations.

We do not transfer data outside the European Economic Area (if applicable) without appropriate safeguards.

6. Your Rights

You have full control over your data. Under applicable law, you have the following rights:

  • Access: Request information about the data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data if it’s no longer needed for the stated purposes.
  • Restriction: Limit the processing of your data in certain cases.
  • Objection: Opt out of the use of your data for marketing purposes.
  • Portability: Receive your data in a structured format for transfer to another party.

To exercise these rights, email us at mbithub@gmail.com. We’ll respond within 30 days.

7. Cookies and Analytics

We use cookies to improve website functionality and analyze traffic. You can manage cookie settings in your browser or opt out, though this may affect site performance. 

8. Changes to the Privacy Policy

We may update this policy to comply with new laws or changes in our processes. Updates will be posted here with a new effective date. We encourage you to review this section periodically.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out:

  • Email: mbithub@gmail.com
  • Phone: +37369900114
  • Address: A.Mateevici 8/A, ap.6

We’re here to assist and ensure your confidence in the safety of your data.